{"id":27990,"date":"2025-02-06T19:38:56","date_gmt":"2025-02-06T23:38:56","guid":{"rendered":"https:\/\/economiaymas.info\/?p=27990"},"modified":"2025-02-06T19:38:57","modified_gmt":"2025-02-06T23:38:57","slug":"aps-atendera-consultas-sobre-pensiones-y-seguros-las-24-horas-y-los-7-dias-de-la-semana","status":"publish","type":"post","link":"https:\/\/economiaymas.info\/2025\/02\/06\/aps-atendera-consultas-sobre-pensiones-y-seguros-las-24-horas-y-los-7-dias-de-la-semana\/","title":{"rendered":"APS ATENDER\u00c1 CONSULTAS SOBRE PENSIONES Y SEGUROS LAS 24 HORAS Y LOS 7 D\u00cdAS DE LA SEMANA"},"content":{"rendered":"\n<p><strong>La Paz, 06 de Febrero de 2025 (Econom\u00eda y M\u00e1s).-<\/strong>\u00a0La Autoridad de Fiscalizaci\u00f3n y Control de Pensiones y Seguros (APS) anunci\u00f3 este jueves que modernizar\u00e1 la gesti\u00f3n p\u00fablica y sus servicios con el lanzamiento del Chatbot, un asistente virtual impulsado por inteligencia artificial (IA) que atender\u00e1 consultas sobre pensiones y seguros 24\/7, a trav\u00e9s del sitio web de la entidad estatal.<\/p>\n\n\n\n<p>\u201cEs importante modernizarnos con el uso de sistemas que est\u00e1n presentes en la gesti\u00f3n p\u00fablica, para que los ciudadanos interact\u00faen con estas t\u00e9cnicas de IA que ayudan a contar con atenci\u00f3n en todo momento del d\u00eda y la semana\u201d, precis\u00f3 la directora ejecutiva de la APS, Mar\u00eda Esther Cruz.<\/p>\n\n\n\n<p>La autoridad indic\u00f3 que este sistema ser\u00e1 de utilidad para la interacci\u00f3n con la poblaci\u00f3n, pues brindar\u00e1 informaci\u00f3n clara y oportuna, mediante el cual la APS da un paso a la modernidad al igual que la banca y otras instituciones que ya implementaron sistemas de atenci\u00f3n \u201conline\u201d a la ciudadana boliviana.<\/p>\n\n\n\n<p>Para acceder al mismo, solo debe ingresar al sitio web&nbsp;<strong><a href=\"https:\/\/www.aps.gob.bo.\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.aps.gob.bo<\/a><\/strong>.<\/p>\n\n\n\n<p>Cruz explic\u00f3 que el Chatbot fue creado con base en las t\u00e9cnicas de IA, para responder a las preguntas realizadas con respuestas predefinidas, por una base de datos que ser\u00e1 actualizada con frecuencia conforme a la demanda.<\/p>\n\n\n\n<p>Varios pa\u00edses en la regi\u00f3n desarrollaron servicios digitales que buscan mejorar la experiencia del consumidor, con procesos digitalizados de reclamos, de asesoramiento y educaci\u00f3n financiera.<\/p>\n\n\n\n<p>Asimismo, la autoridad destac\u00f3 la accesibilidad mediante el internet, as\u00ed como el ahorro de tiempo al evitar desplazamientos f\u00edsicos y reducir costos operativos, por la amplificaci\u00f3n del alcance geogr\u00e1fico de la APS.<\/p>\n\n\n\n<p>\u201cEs por eso muy importante seguir trabajando en promover la inclusi\u00f3n digital y la educaci\u00f3n financiera, especialmente entre los ciudadanos m\u00e1s vulnerables\u201d, se lee en una nota de prensa.<\/p>\n\n\n\n<p>Cruz adelant\u00f3 que la entidad trabajar\u00e1 para instalar puntos m\u00f3viles de atenci\u00f3n en \u00e1reas rurales y comunidades alejadas para que la poblaci\u00f3n realice consultas y reclamos, con una cobertura en los nueve departamentos del pa\u00eds, este 2025.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Paz, 06 de Febrero de 2025 (Econom\u00eda y M\u00e1s).-\u00a0La Autoridad de Fiscalizaci\u00f3n y Control&#8230;<\/p>\n","protected":false},"author":2,"featured_media":27991,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[127],"tags":[],"class_list":["post-27990","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>APS ATENDER\u00c1 CONSULTAS SOBRE PENSIONES Y SEGUROS LAS 24 HORAS Y LOS 7 D\u00cdAS DE LA SEMANA - Econom\u00eda y M\u00e1s<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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